Green Drops Tour
Frequently Asked Questions (Q&A)
QHow many days in advance can I book the tour?
For Plan A, due to the tea garden’s schedule, bookings are accepted up to 48 hours before the scheduled start time. For Plan B, bookings are accepted until the morning of the day before.
QWhat is the cancellation policy?
If you cancel up to 48 hours before the tour start time, a 50% refund will be issued. Please note that no refunds will be provided for cancellations made within 24 hours.
QWhat happens to Plan A (the tour including tea-picking) on a rainy day?
Tea-picking may be canceled depending on the decision of the tea garden. However, in the event of severe weather, the itinerary will flexibly change to content corresponding to Plan B. Since this is a strictly private tour (for your group only), we will customize the route on the spot to best suit the weather conditions.
QCan I choose a meal other than tonkatsu for lunch?
Yes, it is possible. While our standard authentic tonkatsu lunch included in the tour is very popular, we can provide Indian cuisine for halal options. Please let us know in advance if you have any allergies or other dietary requirements.
QIs the car pick-up an optional service?
No, it is not an optional (extra-cost) service. This tour is completely private (exclusive to your group), and all transportation, including pick-up from the designated station and travel during the tour, is provided in my private car and is included in the tour price.
QWhat is the contact information?
If you have any questions or requests, please contact us via the inquiry form on our website. For emergencies, you can reach us at +81 80-1436-2769 (or 080-1436-2769 if calling from within Japan).
